my66 Privacy Policy
This policy clearly explains how we store and protect your personal data at my66.
Privacy Policy Introduction
The my66 platform takes the privacy of players in Myanmar seriously. By accessing and using this website, you agree to the data collection and usage practices described in this policy.
This policy applies to all services related to the my66 website. It is intended to give you a clear understanding of how we properly maintain and protect your personal data. This document may be revised from time to time, and any changes will be updated on this page.
Information We Collect
Whenever you register an account, make a deposit or withdrawal, or contact our support at my66, we may collect the following types of information.
| Data Type | Description | Time Collected |
|---|---|---|
| Registration Details | Name, date of birth, phone number, email address | At account registration |
| Financial Information | Payment records, deposit and withdrawal history | At time of payment |
| Game History | Game type, play time, result records | During gameplay |
| Technical Data | IP address, browser type, mobile device information | At site visit |
| Communication Records | Customer support contact and communication history | At time of contact |
| Cookies and Tracking Data | Site browsing patterns, personal preferences | During browsing |
What We Do Not Collect
- We do not store bank card PIN numbers or payment system passwords.
- We never access your KBZPay, Wave Money, AYA Pay or CB Pay login credentials.
- We do not knowingly collect data from persons under 21 years of age.
Data Usage Purposes
The personal data we collect is used only for the purposes listed below.
Account Management
We use your personal information to create your account, verify registration, and manage login security controls.
Financial Transactions
We use data to keep accurate records of deposits, withdrawals, and bonus payments, and to resolve any disputes.
Fraud Prevention
We review technical data to detect and prevent fraudulent activity, money laundering, and unauthorized account access.
Customer Support
We keep communication records so that issues you raise through 24-hour Live Chat or email support can be resolved quickly.
Service Improvement
We use data to analyse website browsing patterns and improve the gaming and payment experience.
Notifications
We use data to send bonus news, service changes, and policy updates to the contact address provided in your personal details.
Cookies and Tracking Technology
The my66 website uses cookies to improve your experience. Cookies are small data files stored in your browser that remember your preferences and browsing history.
Essential Cookies
These cookies are required to maintain login sessions and perform security checks. You can disable them, but some website functions may not work properly.
Performance Cookies
These cookies collect data to monitor website traffic, usage patterns, and technical issues.
Functional Cookies
These cookies help remember your language preference, game settings, and login preferences.
Cookie Management
You can delete or block cookies through your browser settings. Please note that such changes may affect how the website works.
Data Sharing Policy
my66 does not sell, rent, or share your personal information with third parties. However, where strictly necessary to provide our services, we may share limited information with the following parties.
Payment Processing Providers
For processing deposits and withdrawals, we share only the payment information required at that time with KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer service providers. They operate under privacy standards consistent with our policy.
Legal Requests
Personal information is disclosed in legal proceedings only where required by law, court order, or a formal regulatory investigation process.
Technology Service Providers
Service providers that supply server hosting, security audits, and technical support for website operations can access only the data strictly necessary for their services, and operate under agreed limitations.
Data Protection Methods
my66 protects your personal information using SSL encryption technology and secure server configurations.
SSL Encryption
Data is protected with SSL/TLS encryption, ensuring all data transfers between the website and your browser are secure.
Secure Server
Data is stored only on protected servers, with firewalls and access control systems in place to block unauthorized access.
Access Control
Access to data is granted only based on employee role, responsibility, and appropriate authorization. All access is logged.
Regular Audits
We maintain data protection standards by regularly reviewing and updating our privacy protection systems and carrying out security audit processes.
Data Retention Period
my66 retains personal data only for as long as necessary to provide the service, or for the period required by applicable laws and regulations.
Account Data
Retained for the entire duration your account is active. After account closure, financial records may be retained as required by law.
Payment Records
Records of financial transactions are retained for the period permitted by law and are kept available for audit or disclosure purposes when required.
Data for Deletion
Cookies and tracking data that have served their purpose are deleted once their set retention period expires.
Your Data Rights
As a player at my66, you have the following rights regarding your personal data.
Right to Access
You have the right to review what personal data we hold about you.
Right to Rectification
You can request that any inaccurate or incomplete personal data be corrected and updated.
Right to Erasure
You can request deletion of data that is no longer needed for the service, and we will action this unless there are legal restrictions preventing us from doing so.
Right to Restriction
You can request that data processing be blocked or temporarily paused, and your data will be retained without being used while the matter is being reviewed.
Right to Data Portability
You can request that your data be exported in a readable, portable format.
Right to Complain
If you have concerns about how we handle your data, you can raise a complaint through the contact channels listed at the end of this policy.
Under-21 Protection Policy
my66 provides services only to players aged 21 and above. We do not knowingly collect personal data from anyone under 21. If we become aware that such data has reached us, it will be deleted immediately.
Parents or guardians who believe their child is using my66 services are asked to contact us immediately at [email protected].
Notifying Policy Changes
We may update this privacy policy at any time. Whenever changes are made, the "Last Updated" date on this page will be revised accordingly. As we prioritise transparency, if there are significant changes to how shared data is handled, we will notify you at the contact address associated with your account.
Continuing to use my66 after changes have been made will be taken as your acceptance of the updated policy terms. If you do not agree with the policy, you may stop using the service and request account closure by contacting [email protected].
Privacy Contact
If you have any questions, requests, or complaints regarding this policy, our 24-hour support team is ready to help.
Send privacy-related requests to [email protected]. Our support team will take care of it.
24/7 Live Chat
For immediate help, you can reach us anytime through the Live Chat on the website in Burmese.
Privacy Protection Quick Answers
Questions players frequently ask about our data policy
Do you have questions about
personal data privacy?
You can reach us via our 24-hour Live Chat and email in Burmese. Protecting your data at my66 is a commitment we take seriously.
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